Testimonials

Hilary and the sales team at Toyota Carlsbad were amazing! Hilary truly made our car buying experience easy and memorable. She explained everything along the way and was extremely patient. We even had warm baked cookies which made us feel right at home. Thank you Hilary, we love our new 2019 Toyota Tacoma!

Go to CHARLESTON M. He sold me my first car back in 2015 and last year! Me and my family have referred a few family members of ours and they love him. One thing you don't always find in a salesman is genuine heart. He really looks out for what's best for you and isn't trying to make a quick commission. Also, the gentleman who helped us (I forgot his name) was great!

Vanessa and the Toyota Carlsbad sales team and service center went above and beyond to help my wife and I lease a new van. They were fair in their negotiation process and also with our trade in. We traded in our RAV4 which I had lost my wedding band in 8 years ago. The day we're were set to turn in the RAV I had relayed the story to Vanessa. She contacted the service manager and they took apart the center console at no cost and recovered my wedding band. My wife and I were in shock when she texted me a photo of the ring, then we were in tears. We couldn't be happier with the level of customer service we received and give their staff the highest recommendation we can. Tell Vanessa that Jason sent you. 😉
I came in for my normal maintenance check and was received by Antonio Santos. He was very courteous and clearly an expert in his field. I really appreciated the way he communicated with me via text message. He was concise and quick with his communication (questions and replies). Phone calls are the thing of the past. Thanks Antonio!
I've been coming to Toyota Carlsbad Parts & Services for almost two years and the services have continued to be exceeding my expectations. My advisor, Kayla Smario, greeted me with a smile and was able to expediently provide the service I needed for my truck in a timely manner. She kept me updated with the progress and without delay, had my truck ready for pickup to go upon arrival. I thanked her personally for the excellent service she provided me and it was the best experience thus far! I will highly recommend others to this service center and have Ms. Smario as there advisor!
Toyota completed my vehicle's maintenance in time frame quoted. Their staff is knowledgeable and customer service oriented...from the service manager to the maintenance staff to the customer service desk personnel to the vehicle check out person. They get what customer service is all about!

Contact

Toyota Carlsbad

5424 Paseo Del Norte
Directions Carlsbad, CA 92008

  • Sales: (760) 496-2501
  • Service: 760-496-2511
  • Parts: 760-496-2528
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